Privacy Policy
Last Updated: 15 March 2025
At nexadora-nest, we're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This policy explains our practices in detail so you can make informed decisions about your privacy.
1. Information We Collect
We collect information that you provide directly to us when you engage with our educational programs. This includes data you enter when registering for courses, subscribing to our updates, or contacting us with questions about financial valuation techniques.
Personal Information
- Your name, email address, and phone number when you register for course information
- Professional background details you share to help us tailor educational content
- Payment information processed securely through our payment providers
- Communication preferences and areas of interest within financial analysis
- Feedback and responses you provide about course content and learning experiences
Technical Information
When you visit our website, we automatically collect certain technical data. Your browser sends this information whenever you access any website. We use this to understand how people interact with our educational materials and to improve your experience.
- IP address and general location information (city and state level only)
- Browser type, operating system, and device information
- Pages you visit and time spent on different sections of our site
- Referring website addresses that led you to our educational content
- Search terms you used to find our financial analysis programs
2. How We Use Your Information
We use the information we collect to provide you with educational services and improve your learning experience. Here's a straightforward breakdown of how we actually use your data:
Purpose | How We Use Your Data |
---|---|
Course Administration | Managing your enrollment, tracking progress, and providing access to learning materials |
Communication | Sending course updates, educational resources, and responding to your inquiries |
Service Improvement | Analyzing how learners interact with content to enhance our curriculum |
Payment Processing | Handling transactions securely and maintaining financial records |
Legal Compliance | Meeting Australian Privacy Principles and educational regulations |
Important: We will never sell your personal information to third parties. Your data is used solely to support your educational experience and our legitimate business operations.
3. Your Rights Under Australian Privacy Law
The Australian Privacy Act 1988 gives you specific rights regarding your personal information. We take these obligations seriously and have established clear processes for you to exercise these rights.
- Access Your Information: You can request a copy of all personal data we hold about you. We'll provide this within 30 days of your request.
- Correct Inaccurate Data: If any information we hold is incorrect or outdated, you can ask us to update it immediately.
- Request Deletion: You can ask us to delete your personal information, subject to certain legal requirements we must meet.
- Opt Out of Marketing: You can unsubscribe from promotional emails at any time using the link in every message we send.
- Lodge a Complaint: If you're concerned about how we've handled your data, you can contact us directly or file a complaint with the Office of the Australian Information Commissioner.
To exercise any of these rights, contact us using the details at the bottom of this page. We'll respond to all requests within the timeframes required by Australian law.
4. Data Storage and Security
We store your information on secure servers located in Australia. Our systems use industry-standard encryption and security measures to protect your data from unauthorized access.
Security Measures
- SSL/TLS encryption for all data transmitted to and from our website
- Regular security audits and vulnerability assessments
- Restricted access to personal information on a need-to-know basis
- Secure backup systems with encrypted storage
- Staff training on data protection and privacy obligations
While we implement robust security measures, no system is completely impenetrable. If we become aware of any data breach that might affect you, we'll notify you promptly as required by Australian law.
Data Retention
We keep your personal information only as long as necessary for the purposes outlined in this policy. Course enrollment records are typically retained for seven years to comply with educational and financial record-keeping requirements. Marketing preferences are stored until you opt out or request deletion.
5. Sharing Your Information
We share your information only in specific circumstances and never for purposes unrelated to your education or our legitimate business needs.
Service Providers
We work with trusted third-party providers who help us deliver our educational services. These include payment processors, email service providers, and learning management system vendors. All these providers are contractually obligated to protect your data and use it only for the specific services they provide to us.
Legal Requirements
We may disclose your information if required by Australian law, court order, or to protect our legal rights. This might include responding to subpoenas or cooperating with law enforcement investigations.
We do not share your personal information with overseas recipients unless you've been informed and have consented, or it's necessary for providing our services to you.
6. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and understand how visitors use our site. Cookies are small text files stored on your device.
Types of Cookies We Use
- Essential Cookies: Required for basic website functionality and security
- Analytics Cookies: Help us understand which content is most valuable to learners
- Preference Cookies: Remember your settings and choices for future visits
You can control cookie settings through your browser preferences. Keep in mind that disabling certain cookies may affect your ability to use some features of our website.
7. Changes to This Policy
We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website.
The "Last Updated" date at the top of this page shows when the most recent changes were made. We encourage you to review this policy whenever you interact with our services to stay informed about how we protect your information.
Contact Our Privacy Team
Questions about this privacy policy or how we handle your data? We're here to help.
Email: info@nexadora-nest.com
Phone: +61 427 296 911
Mail: 152 Grafton St, Cairns City QLD 4870, Australia
We typically respond to privacy inquiries within 48 hours during business days.